Support Desk

Our Melbourne and Singapore based support desks provide responsive email and telephone support to those signed-up to our Annual Maintenance Agreement. We provide first and second line support for products we resell and include options for 8hrsx5days or 24hrsx7days per week access in the Asia Pacific, Australia, New Zealand, Europe and North America.

Registered Annual Maintenance Agreement customers have the option of online log-in access to call ticket tracking and receive updates on product maintenance through the service.

 Please note: Prepaid Annual Maintenance Agreement only.

 Support telephone numbers

 Australia

 Office hours: +61 3 9851 8600

 8am - 6pm Monday - Friday AEST

 After hours:  +61 3 9851 8670 (contracted 24/7 customers only)

 Singapore

+65 6336 4750

 For sales and general enquiries please Contact Us.

 

 

Additional information