About Us

We advise on, sell and support products from a range of leading-edge software specialists from around the world. Our extensive range of products means you don’t get trapped by the lack of cohesion between different vendors components and their proprietary architecture. 

We offer range of high performance and flexible solutions focused on the areas of:

  • identity, access and entitlements management

  • secure sign on access and security

  • virtualisation

  • IT security

  • 2FA.

With a reputation for prompt and reliable service, our customer list includes blue chip corporates, government groups and defence agencies from across the Asia Pacific region.

Products

Our products sourced from international suppliers undergo a strict assessment before being supplied by EB2BCOM. This assessment ensures we only supply the best and most reliable products to our clients.

Support

Our 24 hour support desk provides support to customers and partners around the world. With over 14 years of experience in product deployment, our highly trained support staff and documented processes ensure easy installation and reliable support.

Managed services

With selected applications, we provide secure managed support via remote administration of in-house applications, decreases staffing costs and increasing productivity.

Commercial arrangements are flexible and can be charged monthly, quarterly or annual (without capital costs).

Support Desk

Our Melbourne and Singapore based support desks provide responsive email and telephone support to those signed up to our Annual Maintenance Agreement. We provide first and second line support for the products we resell and options for 8hrsx5days and 24hrsx7days per week cover in Asia Pacific, Australia and New Zealand, Europe and North America.

Registered Annual Maintenance Agreement customers have the option of online logging, access to call ticket tracking and receive updates on product maintenance through the service.

Please note: prepaid Annual Maintenance Agreement only. 

Support telephone numbers

Melbourne +61 3 9851 8688

Singapore +65 6336 4750 

For sales and general enquiries please contact us. 

 

Additional information